Do you feel misunderstood or left behind?
Does life feel a bit heavy right now?
Are you looking for a way forward?
We're here to listen to you without judgment.
Want us to reach out to you?
If you’d like us to reach out to you, please take a moment to provide your email address below, so we can ensure you receive the care and assistance you deserve.
Who we are
Reach Out NY is a free and confidential support service for New York residents
When you reach out, you’ll be connected to an organization of New York-based counselors who have been supporting New Yorkers in need for more than 20 years.
Change is possible with commitment and positive support to reach your goals.
Our services are free and offered without judgment, regardless of your background, circumstances, or beliefs.
We will respect your beliefs and boundaries, and we expect the same in return. While we may not always be in agreement, a foundation of mutual respect will allow us to support you in moving towards positive change.
Ways to get in touch
Seeking help can be hard. Whether you just need someone to listen, or you’re looking to take meaningful steps to change, we’re here to support you.
Reach out to us anytime by emailing us at contact@reachoutny.com
Feel free to reach out confidentially through our contact form.
You can text 646-494-9756 to schedule free and confidential support within our working hours. This is not an emergency or crisis line, if this is an emergency please dial 911 or if you require immediate crisis support text or call 988.
Reach Out NY prioritizes your privacy and confidentiality; standard text messaging is not HIPAA compliant. For HIPAA-compliant communication please use the Contact Us form.
When you contact Reach Out NY, you will be connected with an experienced counselor who will work with you to identify your goals and provide non-judgmental support to address your needs.
When you reach out, you will speak to one of our licensed counselors. Our team has over 20 years of experience in providing support to New Yorkers dealing with issues such as anger management, substance abuse, and trauma.
Yes, what you share with Reach Out NY staff is confidential. We maintain strict confidentiality standards. We cannot disclose information about you or what you tell us.
However, if we suspect child abuse, or maltreatment or imminent danger to either yourself or others, we are legally obliged to take action to ensure public safety.
Reach Out NY works with individuals from a wide range of backgrounds and life circumstances. We will not judge you.
Everyone's path to engaging with our services is unique. That being said, our services might be for you if you:
- often feel overwhelmed by anger or frustration
- feel alienated from family, friends, or your community
- feel your beliefs are often misunderstood
- are struggling to find meaning or belonging
- want to speak with someone who will listen without judgment
No, Reach Out NY's services are free for New York-based individuals.
Contact us
Need More help?
We're here for you
Reach Out NY staff are available between the hours of 8 a.m. to 8 p.m. Monday – Friday (with the exception of federal holidays). We are not always able to respond immediately, but we will get back to you as quickly as we can within these hours.
If you’re reaching out to us outside of these hours, we will get back to you within 24 – 48 hours of our working hours resuming.
If this is an emergency and you need immediate support, please dial 911. If you are having thoughts of harming yourself, please dial 988 for the national Suicide & Crisis Lifeline.
Help is also available 24/7 via through Crisis Text Line. Text FRIEND to 741741 for free, confidential support.
CALL 911
CALL 988